Business Development Administrator

Role Responsibilities

• Market Research and Analysis: Conducting thorough research to identify new market opportunities and understanding the latest industry trends.
• Client Acquisition and Relationship Management: Assisting in acquiring new clients and maintaining relationships with existing ones to ensure customer satisfaction and repeat business.
• Sales support: Collaborating with the sales team to refine sales strategies and approaches based on client feedback and market dynamics.
• Networking: Actively participating in industry events and networking opportunities to promote the company’s services and establish professional contacts
• Performance Tracking and Reporting: Assisting in tracking sales goals and reporting results as necessary.
• Collaboration with other departments: Working closely with Marketing, Product Development, and customer service teams to ensure a unified approach to business growth.
• Opportunity Assessment: Carrying out opportunity assessments on new customers to identify larger opportunities that can be escalated to the Head of Business Development for further action.
• Project Collaboration: Working alongside the solutions design team on bigger projects to enhance understanding and contribute to more significant business opportunities. 

Key Performance Indicators (KPIs)

• Client Acquisition: Number of new clients acquired and successfully onboarded
• Client Retention: Maintain a high level of client satisfaction and retention.
• Project Contributions: Active and effective participation in larger project teams, demonstrating growth in knowledge and contributions to significant business opportunities.
• Sales Revenue Target: To be discussed after successful probation.

Skills & Experience

• Sales experience: Hands-on experience in sales, understanding customer needs, and closing deals
• Account Management Skills: Experience in managing client accounts, maintaining customer relationships, and understanding client requirements.
• Communication Skills: Excellent verbal and written communication skills.
• Analytical Ability: Strong analytical skills to assess market trends and formulate strategies.
• Learning Attitude: Eagerness to learn and adapt in a fast-paced environment.
• Teamwork: Ability to work effectively within a team and contribute to collaborative efforts.
• Tech-Savvy: Proficiency in using modern technology and software relevant to business development and data analysis.
• Time Management: Good organisational and time management skills