What Should You Do if Pallet Racking Is Damaged?
If pallet racking has been struck, bent or visibly damaged, the first priority is establishing whether the affected area remains safe to use.
When you identify pallet racking damage:
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Stop using the affected area where there is a potential safety risk.
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Prevent further loading or vehicle contact.
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Record the location and visible damage.
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Arrange an assessment by a competent racking specialist.
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Complete the required remedial work or replacement before returning the affected racking to service.
Nene can assess the damaged racking, establish the appropriate next step and help get the affected area safely operational again.
Complete Warehouse Racking Repair Services
When warehouse racking is damaged, you need to understand quickly what has been affected, what action is required and how the area can be returned to operation. Nene provides a managed warehouse racking repair service from initial damage assessment through to completed remedial works.

Stage 1
Assess and Make Safe
Our team assesses the damaged area, identifies the affected components and establishes the immediate action required.
Where necessary, we can develop a Make Safe plan to help control the affected area and establish the route to repair. Nene’s existing service material states that a SEIRS-qualified team member can attend within 24 hours of the initial damage report to organise a Make Safe plan.

Stage 2
Identify the Required Work
We establish which racking components require remedial action or replacement and provide a clear scope of works, helping you prioritise the repair while minimising unnecessary disruption.

Stage 3
Source Replacement Components
Nene holds parts covering up to 20 racking manufacturers, including older and superseded systems, helping reduce delays where replacement components are required.

Stage 4
Repair and Return to Operation
Our team coordinates the work around your operation wherever possible, helping restore affected warehouse racking and storage capacity safely and efficiently.
Damaged components can also be dismantled and responsibly disposed of through Nene’s licensed recycling options.
What Types of Pallet Racking Damage Can We Help With?
Impacts from forklifts and materials-handling equipment, accidental contact, or general operational wear and tear can damage warehouse racking. Nene can assess damage affecting:

Pallet racking uprights

Racking beams

Horizontal and diagonal frame bracing

Baseplates and floor fixings

Beam safety locks and clips

Complete racking frames and bays

Older and superseded racking systems
Not all damaged racking should simply be repaired in situ.
Depending on the component and severity of damage, replacement may be the safest and most appropriate solution. Nene can assess the affected area and identify the remedial action required.
Why Choose Nene for Pallet Racking Repairs?
Established warehouse expertise
Nene Warehouse Solutions is part of the Nene Group, a UK family-owned business trading since 1974.
Specialist repair support
SEIRS-qualified storage equipment installers support Nene’s Make Safe and racking repair services.
Extensive replacement parts
Stock covering up to 20 racking manufacturers can help reduce delays, including where older or superseded racking systems are installed.
One partner across your racking lifecycle
From inspections and pallet racking repairs to ongoing maintenance, installation, protection and training, Nene can support the wider management of your warehouse racking.

Download Guide: What to Do When Pallet Racking Is Damaged
Not sure whether damaged racking is safe to use? Get practical guidance on identifying pallet racking damage, what to do following an impact and when professional assessment, repair or replacement may be required.
Repair the Damage. Reduce the Risk of It Happening Again.
Once the immediate repair has been completed, Nene can also help manage the ongoing condition of your warehouse racking.

Racking Inspections
Identify damage and deterioration before it develops into a more serious issue.

Racking Maintenance
Manage ongoing repair requirements and preventative works across your racking estate.

Racking Protection
Reduce the likelihood or severity of future forklift and MHE impact damage.
Pallet Racking Repair FAQs
Can damaged pallet racking be repaired?
Do you repair different makes of pallet racking?
How much do pallet racking repairs cost?
How quickly can Nene respond to damaged racking?
What should I do if a forklift hits pallet racking?
Need Pallet Racking Repairs?
Whether your warehouse racking has been damaged by an impact, identified during an inspection or requires replacement components, Nene can help establish the right next step.
From damage assessment and Make Safe planning through to replacement parts and remedial works, our team can help restore affected pallet racking while minimising disruption to your operation.
Speak to a Racking Specialist
01327 300 456enquiries@nene.co.uk Nene House, Station Road, Watford Village, Northamptonshire, NN6 7XN


